‘When convenience is a new need, a new era for service quality is born’
In today’s world, the role of courier services cannot be understated in reducing physical distances and blurring geographical boundaries. Accordingly, they stand as unsung heroes when it comes to bridging distant love through enhanced personal communication and supporting global e-commerce.
The choice of an international courier service provider mainly depends on the unique needs of the customers starting from the budget constraints, delivery speed and budget restrictions.
While there are many global giants like DHL Express, FedEx and UPS dominating the premium market, there is also an increased proliferation of regional players & aggregators spanning across the regional market offering affordable courier options.
On that note, Brown Post, operating with its regional dominance across Tamil Nadu and South India, has proven to be one of the best international courier services and a reliable delivery partner in recent years.
The reason for their standout position in the market particularly lies in their ability to advance international shipment from a bottom-up approach.
Most players choose the usual complex method of global shipments, where simplification denotes digitalized solutions. Brown Post took the literal route of simplicity, meaning plain & simple, functioning at customer convenience.
This blog particularly aims to shed light on some of the key features and highlights of Brown Post, underlining what makes it special for individuals and businesses.
Emergence of Brown Post and its working approach
From a humble start in 2017 and now nearing a decade, Brown Post has witnessed its victorious journey at a steady pace.
The loyal clientele is the living embodiment of their brand value, fuelling their meteoric rise to become one of the best international courier service in India but more specifically in the Tamil Nadu market and allowing them to quickly reach several locations in southern India.
With their exceptional attention to detail and door-to-door pickup services, they make international packing a breeze. When you choose them, your logistics are taken care of by professionals.
The ultimate brand promise is outlined in 3c’s below
- Convenience: Unlike other shipment partners, convenience is a given before it’s even asked for through value-added services.
- Care for customers: Customer satisfaction is built by empathising with their individual shipment needs.
- Collaboration: We believe in co-creating logistics solutions with the customers by allowing complete authority, and control for them.
In doing so, Brown Post, particularly, has made into the list of best international courier service in the personal courier segment, by leaping to understanding your untold emotions for your loved ones separated by distance.
Key features and highlights
- Prominent network coverage
‘Growth defined by serious expansion of territories’
Not only does it have an expansive international reach to more than 90 countries, covering some of the important destinations like the USA, UK, Australia, Canada, and all over Europe.
This wide network coverage is backed by strong partnerships with other delivery partners like Blue Dart, FedEx, Aramex, UPS, India Post, and DHL.
With a regional dominance and offering doorstep pickup services, they even attend to tier-2 and tier-3 locations without incurring any exorbitant charges, thereby being recalled as one of the top courier services in the market.
- Affordable pricing
‘When money is the denominator while making important decisions, seeking affordability is a natural cause’
Gone are the days when affordability was not even widely guessed in the context of global shipments.
Thanks to the ultra-fragmented market of the international courier service, which has given the leverage for the local shipment providers to compete on the aspect of price.
Accordingly, the pricing approach of Brown Post is laid out below,
- Transparent pricing: The pricing model is straightforward, with a complete breakdown of it based on the service type chosen, like priority-based or standard.
- Flexibility: Customers are given the complete flexibility of choosing their carrier options based on their service type -standard, economy and priority-based and also considering the budgetary constraints.
- Seasonal and bulk shipment discounts– Considering being one of the best international courier services in India and also a promising delivery partner in the context of personal couriers, Brown Post allows seasonal discounts for Indians and also for discounts for students studying abroad.
Apart from that, one can also enjoy the discounts that can be availed from bulk booking or making multiple shipments.
- Pickup and packing assistance
‘Hand-held convenience is the next big need of customers’
While most of the global shipment providers collar-up for their extensive value-added services like door-step pick and packing assistance, Brown Post ensures it becomes one of their core values of business.
It’s called the best international courier service for a reason. It provides valuable, convenient doorstep pickup along with packing aid at the press of a phone call, which essentially relieves the customers from the unnecessary pain of lugging the baggage to drop it at the courier office.
- Delivery Speed
‘When the world around you moves faster, you are forced to speed up too’
In the context of international shipping, delivery speed is considered to be an important aspect of choosing the best service provider.
Accordingly, Brown Post promises swift and timely delivery of the packages through their two types of delivery speed options,
- Standard delivery: The standard delivery speed takes about 3 to 4 days anywhere across the world. This particular delivery option suits planned parcels and ones that don’t need to serve any kind of urgency.
- Priority-order delivery: The priority-order delivery option works for urgent shipments and time-sensitive packages.
Brown Post has set their equivalent benchmark in processing priority-order deliveries to that of the market leaders where next-day deliveries are promised.
- Custom-served for e-commerce
Apart from making personalised shipments, Brown Post is also well-equipped to handle e-commerce businesses. It supports e-commerce businesses in ensuring timely order pickup and delivery from the store or suppliers to the customers.
More than the timely delivery, they also take control of the packing area to make sure all the packages are delivered damage-free. As with the e-commerce business, delivery time is regarded as the critical parameter for consideration. It’s been identified that about 57% of consumers always expect their parcel to arrive in 2 days, signifying the rise of the convenience economy.
Further, services like integrations with one’s shopping platform, and cash-on-delivery (COD) are also embraced while serving the e-commerce firms. Hence, Brown Post has always been the go-to source for many e-commerce companies, calling it one of the best international courier services in the regional market.
What are the benefits to the customers?
For Individuals
Be it a gift sent for a loved one located abroad, or sending homemade snacks for your son and daughter craving for something from their mom’s kitchen, you can reap multiple advantages with Brown Post:
- Extra convenience with door-step pickup services.
- Easy booking options by pressing a phone number or connecting through WhatsApp.
- Sign of relief from the extensive packing assistance provided.
- End-to-end accountability of the entire process from booking to customs clearance and delivery.
- Flexible delivery options at affordable pricing to discover based on your budget.
E-commerce sellers
If you are new into e-commerce business, you always need the best international courier services by your side. Many times, small and medium e-commerce sellers face difficulty in aligning costs and delivery speed, as both of these components exert a higher influence on rendering customer satisfaction. At times, like this, using a logistics aggregator or going with a specialised digital carrier exclusively for e-commerce would be a viable option. Accordingly, Brown Post aims to address these concerns by offering,
- Saving the businesses from exceeding their overhead costs by providing bulk shipment services and discounts. By instantly logging in, you can get your customized quote.
- Seamless integration with the various online shopping platforms allows automatic generation of shipment labels, and also enhanced visibility over the tracking of the shipments.
Wrap-Up
The world has just begun to appreciate the difference
While a plethora of service similarities exist in the market of the international couriers, vote for yourself for a difference.
However, the difference has to be the best international courier service that can work wonders for you.
Brown Post for sure is a seamless blend of price sensitivity, convenience and reliability by placing customers at the forefront of their operations. By enabling customer-centric features like specialised solutions, door-step pickup, packing, real-time tracking, and customer support, your shipment is guaranteed a hassle-free experience.
More than delivering packages, we aim for a service quality propelled by customer convenience being accessed at every given point of an international shipment journey.
Through simplified international delivery, you are relieved from the exertions of process complexities.
Make a wise choice with Brown Post and expect the difference.
